Read the remote-work guide used by an education company that trains employees at Google and Deloitte

  • Business teams around the world have shifted to remote work.
  • A recent webinar by the adult-education school General Assembly explains why listening is a critical skill for identifying the needs and wants of remote employees.
  • The presentation, which we’ve reproduced in full below, outlines how managers can develop and maintain company culture.
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People around the world are practicing social distancing to help slow the spread of the novel coronavirus, which means that many employees are working fully remotely for the first time.

Remote work has mixed effects on companies’ internal cultures.

Colleagues in different divisions have a chance to forge unlikely relationships and managers are recognizing the importance of candid communication. But some leaders struggle to keep their teams engaged during meetings and some employees have been struggling with feelings of isolation.

But there are ways to make the transition to distributed work a little easier.

In a recent webinar (you can watch the recording here) by the adult-education school General Assembly, lead global data science instructor Matt Brems told viewers that listening is a critical skill for maintaining company culture among remote employees.

“Understand what it is that they need and how you can best satisfy those needs and work with them,” Brems told nearly 5,000 viewers. “Even though we’re remote,” he added, “we can still develop that personal connection.” 

General Assembly trains individuals and employees at companies including Google and Deloitte on skills like software engineering and data science. The company is headquartered in New York City, but has campuses in Singapore, Paris, and all over the world.

Below you’ll find a version of the presentation deck, which we’ve shared with General Assembly’s permission.

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